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Top Questions

  • Yes, it is possible to combine our products. The 3 overlapping ingredients in Holy Hair, Collagen Club and Clear & Pure are Vitamin C, Vitamin B5 and Vitamin A. If you combine them, you’re at a safe daily intake.

  • Yes, you can open the capsules and mix the contents in, for example, a glass of water or a smoothie.

  • You can store the capsules in the glass jar for up to 2 years after purchase.

  • We recommend that you contact your doctor for this.

Subscription

  • You will automatically receive a package every month with a 15% discount. This way you will never run out of your supply! If you choose the 3 month supply option, you will receive a 3 month supply every 3 months.

  • Yes, you can cancel your subscription at any time. 

  • In order to cancel your subscription, you will first need to log in to your account. Within the Subscriptions tab, click on the Actions button found next to the subscription you want to cancel and then select Cancel from the dropdown menu. On the following page, you will be prompted to enter a cancellation reason.

  • You can subscribe by selecting the subscribe button at our products. Or you can go to the subscription page and select your wishes there.

  • You can expect your next package 28 days after your last package. This way, you’ll never run out Smoothly capsules!

  • Unfortunately, it is not possible to use Klarna Pay Later as a payment method for a subscription. This is because we use a direct debit so that we can automatically charge and send you your favorite Smoothly product every month.

Shipping + Payment

  • For Europe, it takes between 5-7 business days for your package to arrive.

    For International, it takes between 7-10 days for your package to arrive.

  • You will receive an email with the tracking link after your purchase.

  • Please contact support@smoothly.com if you want to return your order.

Have more questions?

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